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Who you are hiring

Tuan Trung Ngo

I am Trung, a mix of German precision and Vietnamese creativity, and I build the tools that take repetitive work out of a business.

I came to automation from the operations side rather than from a coding course: operations research at university, an ERP migration inside the Bosch group, then years of website rollouts at enterprise scale. That is why I build things that survive a handover, meaning containerised, monitored and documented, instead of a clever script on one machine.

The practical part: I am based in Hanoi but studied and worked in Germany. That means European standards and directness, an Asian timezone and cost base, and one named contact who is genuinely reachable.

Languages

  • German native
  • Vietnamese native
  • English fluent

Background

  1. Since 2022 ongoing

    Co-Founder

    AutoMationHeroes

    Automation and internal tools for small and mid-sized companies

  2. Since 2019 ongoing

    Senior project manager and lead AEM editor

    Freelance for an agency

    More than 100 website rollouts for a global consumer goods brand

  3. 2018 to 2019

    Second-level IT technician

    Freelance

    Systems, networks, telecommunications

  4. 2014 to 2016

    SAP project assistant, then executive assistant

    Bosch group

    ERP migration in Denmark, plant operations in Vietnam

  5. 2010 to 2019

    B.Sc. and M.Sc. Business Administration

    OvGU Magdeburg and RWTH Aachen

    Operations research and logistics, semesters abroad in Singapore and the USA

Clients and teams I have worked with

Karasu
Kappler Packaging Solutions
Apleona Wolfferts
LEANTEQ Solutions
Satin Naturel
DUC Solution
Nana Model Academy
WeGrow Education
Le Beauty Studio

What clients say

“Tuan is an exceptional editor and team leader. His keen eye uncovered critical errors others missed.”

Jonathan Bellobuono

Global Digital Customer Activation Lead

“A highly reliable and committed partner who achieved outstanding results and ensured complete satisfaction.”

Daniel Oh

CEO, LEANTEQ Solutions GmbH

“Thanks for this meaningful training session. Wishing you health, happiness, and success!”

Thu Ha

Co-Founder, WeGrow Education Solutions

Quotes appear in the language they were given to me in.